Charter Communications will make Spectrum’s Customer Service Commitments available to Cox customers within the next year.
Charter Communications · Company
What was said
“Within the next year, Cox customers also will benefit from Spectrum’s industry-first Customer Service Commitments, which include: • 100% U.S.-based customer service team available 24/7. • fixing service disruptions quickly, including same-day technician dispatch when requested before 5:00 pm; if not, the next day. • providing customers with credits for outages that last longer than two hours.”